Refund and Cancellation Policy

1. Introduction

This Refund and Cancellation Policy outlines the terms under which students may request a refund or cancel a payment. Please note that payments between students and the school are handled independently, and the mTalim platform is not responsible for processing any financial transactions. The following rules apply to refunds and cancellations for services provided by the school.

2. Payment Management

Payments made by students for school services, including tuition fees, registration, or any other charges, are handled directly between the student and the school. The mTalim platform does not manage or facilitate any financial transactions between the parties.

3. Refund Policy

• Refunds are only applicable if the school has provided a specific refund guarantee as part of its terms and conditions.
• Refund Requests: Students must submit a refund request to the school administration within [14 days] from the date of payment.
• Conditions for Refunds: Refunds will be considered only under the following circumstances:
  • The student has paid for a service or course that was not provided by the school.
  • The student was charged incorrectly or paid more than required.
  • The school cancels or changes a course or service without providing an adequate alternative.
• Refund Process: If a refund request is approved, the school will process the refund in accordance with its internal policies. The refund may be made through the same payment method used by the student or by another agreed-upon method.
• Non-refundable Charges: Some fees (e.g., registration, administrative fees) may be non-refundable. Please review the school's specific terms and conditions for such charges.

4. Cancellation Policy

• Cancellation of Enrollment: Students may cancel their enrollment in a course or program by notifying the school administration before the course start date. The cancellation policy may vary depending on the time of cancellation relative to the start of the course.
• Cancellation Deadlines: If a student cancels their enrollment within [insert time period, e.g., 7 days, 14 days] before the course begins, they may be eligible for a full or partial refund, based on the school’s policy. If a student cancels after this deadline, a cancellation fee may apply, or the student may not be eligible for a refund.
• School Cancellation: If the school cancels a course or program, students will be notified in advance, and a full refund will be issued, unless the student chooses to enroll in an alternative course offered by the school.

5. Modifications to This Policy

The school reserves the right to modify this Refund and Cancellation Policy at any time. All modifications will be posted on the school’s website, and students will be notified of any changes. Students are advised to review this policy regularly for updates.

6. Contact Information

For any questions or concerns about this policy or to submit a refund or cancellation request, please contact the school administration.